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Privacy Policy

Effective Date: January 1, 2026

Innovative Connectivity Advisors (ICA 360 LLC) values your privacy and is committed to protecting the personal information you provide when visiting our website or communicating with us.

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Information We Collect

We may collect information that you voluntarily provide when you:

  • Submit a contact form

  • Request a consultation or service information

  • Communicate with us by phone, email, or SMS

 

Information may include:

  • Name

  • Business name

  • Email address

  • Phone number

  • Details related to your inquiry

 

We may also automatically collect technical information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the website

 

How We Use Your Information

We use the information to:

  • Respond to inquiries and service requests

  • Provide information about our services

  • Communicate regarding your inquiry or account

  • Improve our website and services

  • Maintain internal business records

 

SMS Communications & Consent

If you provide your mobile phone number and consent to receive SMS messages, you agree to receive messages from ICA 360 LLC related to your inquiry or services.

  • Message frequency may vary

  • Message and data rates may apply

 

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at support@ICA360.net.

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Mobile phone numbers and SMS consent information are never shared with third parties or affiliates for marketing purposes.

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Information Sharing

We do not sell or rent personal information. We may share information with trusted service providers to help operate our website or business. They must maintain confidentiality. We may also disclose information if required by law.

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Cookies & Website Analytics

Our website may use cookies and analytics to improve your experience. You can adjust browser settings to manage cookies.

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Data Security

We implement reasonable safeguards to protect your information, but no electronic transmission is completely secure.

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Your Privacy Rights

You may request to access, correct, or delete your personal information by contacting us at support@ICA360.net

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Updates

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.

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Contact Information

Innovative Connectivity Advisors (ICA 360 LLC)
Email: Support@ICA360.net

Terms of Service

Effective Date: January 1, 2026

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By using our website or services, you agree to the following terms and conditions.

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1. Use of Website

  • Use the website only for lawful purposes.

  • Do not post or transmit illegal, harmful, or infringing content.

  • We may suspend or terminate access for misuse.

 

2. Advisory Services

  • ICA 360 LLC provides advisory services for technology and telecommunications.

  • We do not directly provide internet, phone, or other telecom services.

  • We are not responsible for the quality or reliability of third-party services you choose to purchase.

 

3. Intellectual Property

All content on the website, including text, graphics, and logos, is owned or licensed by ICA 360 LLC. You may not copy or distribute content without permission.

 

4. Limitation of Liability

ICA 360 LLC is not liable for any damages arising from your use of the website or advisory services. We do not guarantee outcomes from recommendations.

 

5. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their content or services.

 

6. Governing Law

These Terms are governed by the laws of California. Disputes must be resolved in courts located in Alameda County, California

 

7. Updates

We may update these Terms at any time. Changes will be posted here with the updated date.

SMS Terms & Conditions

Effective Date: January 1, 2026
 
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
 
Types of SMS Communications:
If you have consented to receive text messages from ICA 360 LLC you may receive messages related to conversation external:


Example: "Hello, this is a friendly reminder of your upcoming appointment with a Field Technician at your office address on Friday at 9am. You can reply STOP to opt out of SMS messaging from ICA 360 LLC at any time."
 
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to  5 SMS messages per week related to your appointment or account.
 
Example: "Message frequency may vary. You may receive up to 3 SMS messages per week regarding your appointments or account status."
 
Potential Fees for SMS Messaging: 
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
 
Opt-In Method:
You may opt in to receive SMS messages from ICA 360 LLC in the following way:
By submitting an online form
 
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
 
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at support@ICA360.net


Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

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Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary

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